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Sample question, full breakdown
Process · single answer
A predictive hospital wing renovation project receives a change request from the client's facilities director asking for an additional isolation room, which the design team estimates would meaningfully affect both schedule and budget. The request has strong support from the client's executive sponsor, who has informally told the project manager to "just make it happen," but the project's change control board has not yet reviewed it, and a competing change request from the infection-control team is already queued for the same meeting. What should the project manager do FIRST?
AImplement the isolation room change immediately, given the executive sponsor's informal direction to proceed
BReject the infection-control team's competing request so the isolation room change can move forward without delay
CDelay any decision on either request until the project's next phase to avoid conflict between the two
DAssess the isolation-room request's impact on scope, schedule, cost, and risk, and route it through the change control process alongside the competing request ✓
Answer breakdown
D: correct. Significant changes, however strongly supported informally, still need to be impact-assessed and run through formal change control, especially with a competing request in play for the same resources.
A: wrong (the trap option). Skips the impact assessment and formal control that protects the project, treating an informal executive comment as equivalent to change control approval.
B: wrong (the trap option). Resolves the conflict between two legitimate requests by discarding one without evaluation, rather than assessing both on their merits.
C: wrong. Delays a decision that change control exists to handle promptly, leaving both the client and the infection-control team without a timely answer.